Due to heavy volume and current COVID-19 precautions, we are experiencing longer than normal order processing time. We apologize for any delay this may cause in the delivery of your order.
Local delivery times in different countries will vary depending on the service level of your local carrier. Please allow additional time for delivery.
We offer Free Standard Shipping on orders over US$22. A shipping fee of US$9.98 is charged on orders under US$22.
Customs duty policy: Buyers are responsible for the charges of customs duties.(The amount of customs duties depends on the Fee Standards of different countries and regions.)
Shipping is available to the following countries/regions.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
email@example.com with your name and order number, and we will look into it for you.
2. The tracking info says "scheduled pending", what does this mean?
3. I have entered an incorrect address!
4. Can I ship to a P.O. Box or an APO/FPO address?